Vali Communication
Business email, without the mess
Your team's chat and your customers' email in one place. Every conversation reads top to bottom like a chat, filed under the customer's company.
- No per-user fees
- Keep your email provider, or we host it
- Installs on your phone like an app
- Use it on its own, or with Vali Business
R1 499 /mo for the whole company
Online ordering isn't available yet. Order and your account manager will get back to you to arrange a demo and payment.
Vali NovaMail on a demo company. The people and companies are made up.
No more RE: RE: FW: chains
On the left, how an old email client shows it. On the right, how Vali does.
Old email client
Subject: RE: RE: FW: RE: Platforms – delivery
>> Morning. Can the second load…
- · Six emails from one customer spread through the inbox
- · The attachment is in an email from last month
- · The team discussion happened on WhatsApp
Vali
- One conversation, top to bottom, no quoted pile-up
- Everyone at Harbour Cold Storage under one company
- The team's chat sits right next to the customer's email
Email or team chat
One inbox, it knows chat from email
Write to a colleague and it stays inside Vali as chat. Write to a customer and it goes out as real email. The line under the box always says which, so nothing internal lands in a customer's inbox by accident.
Shared mailboxes
support@ for the whole team, without paying per person
Everyone can see the shared inbox, and every reply shows who answered it. Any email can become a task with one click, so nothing sits unanswered.
AI summary and Files tab
Long email threads, summed up by AI
An AI summary and a suggested reply sit at the top of a long conversation, so anyone can pick it up. Every file in the conversation sits in one Files tab, so nobody hunts for last month's attachment.
Newsletters and junk
Newsletters and junk sorted automatically
Right-click a sender and mark it as promotional or spam. Vali remembers, so their next email goes straight to the right place.
Calendar and video meetings
Built-in video meetings, no extra apps
Start a video meeting from a conversation. The invitation goes out as a card with a Join button, it lands in the calendar, and only people you invited can get in.
On your phone
Answer customers from the factory floor
NovaMail installs on a phone like an app, with a notification when mail arrives. Open a conversation and reply without walking back to the office.
One flat price. Everyone gets a login.
No per-person fees, so the stores clerk and the delivery driver can be on it too. From about eight staff up, it costs less than per-person email suites.
R1 499 /mo for the whole company · excl. VAT · R1 723.85/mo incl. VAT
Sort incoming mail and reach customers
Organise your inbox in seconds
Rules that sort incoming mail before your team sees it: file it, forward it to the right person, turn an enquiry into a contact, or raise a task. Plain rules cost nothing to run.
Add AI checkers that quarantine spam and cold pitches, and forward urgent mail to the right person.
Email campaigns to your customers
Ask for "everyone who asked about CNC routers this year", get a campaign drafted from a short brief, approve it, and it goes out gradually from your own mailbox with unsubscribe handled.
Keep your email, or let us look after it
Keep your current provider
Vali connects to the mailboxes you already have. Nothing moves, and your addresses stay the same.
Or we host your mailboxes
We can host your company mailboxes for you, priced per mailbox.
With the rest of Vali
Every email knows the customer, the quote and the job
Add Vali Business or Vali Projects and your email joins up with the rest of the company.
Common questions
Do I have to move my email to use it?
No. Vali works with your current email provider. If you would rather we hosted your mailboxes, we can do that too, priced per mailbox.
Is there a limit on users?
No. Add as many people as you need.
Can I use NovaMail on its own?
Yes. NovaMail works on its own, with your current email. If you also want accounting, manufacturing and stock control, add Vali Business and it all sits in the same login.
Book a demo
We'll walk you through Vali's email, chat and video meetings on a demo company, and answer your questions.
Set up my demo Order